Virtual Assistant Services Contract Template

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Free virtual assistant services contract template for administrative support, scheduling, inbox management, task delegation, and remote business assistance.

A virtual assistant services contract helps business owners and remote assistants define tasks, communication expectations, hours, confidentiality obligations, and payment terms. This template is useful for entrepreneurs, consultants, agencies, executives, and small businesses hiring administrative support on an hourly, monthly, or project basis.

When To Use

Use this template when hiring a virtual assistant for inbox management, scheduling, customer support, data entry, research, CRM updates, travel planning, or recurring administrative tasks.

Template

VIRTUAL ASSISTANT SERVICES CONTRACT

This Virtual Assistant Services Contract ("Agreement") is entered into on [Date] by and between:

Client:
Name: [Client Name or Company]
Address: [Address]
Email: [Email]

Virtual Assistant:
Name: [Assistant Name or Business]
Address: [Address]
Email: [Email]

1. SERVICES
The Virtual Assistant agrees to provide remote administrative support services, including:

- Calendar management
- Email organization
- Customer support assistance
- Data entry
- Research
- CRM updates
- Travel coordination
- Document preparation
- Other tasks: [List tasks]

2. SERVICE HOURS
Estimated Hours: [Number] hours per [week / month]
Working Schedule: [Schedule]
Time Zone: [Time Zone]
Response Time Expectations: [Response time]

3. TASK REQUESTS
The Client will submit tasks through [email / project management tool / shared document / chat platform]. The Virtual Assistant will confirm deadlines and notify the Client if a requested task falls outside the agreed scope.

4. PAYMENT TERMS
Hourly Rate: [$Amount]
Monthly Retainer: [$Amount]
Minimum Billing Increment: [15 minutes / 30 minutes]
Invoice Frequency: [Weekly / Biweekly / Monthly]
Payment Due: [Number] days after invoice date

5. EXPENSES
The Client must approve any out-of-pocket expenses before purchase. Approved expenses will be reimbursed within [Number] days of invoice submission.

6. CONFIDENTIALITY
The Virtual Assistant may receive access to confidential information, including emails, calendars, passwords, customer data, business plans, and financial information. The Virtual Assistant agrees to keep all confidential information private and use it only to perform services under this Agreement.

7. LOGIN CREDENTIALS AND SECURITY
The Client is encouraged to use password managers, limited account permissions, and two-factor authentication. The Virtual Assistant agrees not to share login credentials or access accounts for unauthorized purposes.

8. INDEPENDENT CONTRACTOR STATUS
The Virtual Assistant is an independent contractor and is responsible for taxes, equipment, internet access, and business expenses unless otherwise agreed.

9. TERM AND TERMINATION
This Agreement begins on [Start Date] and continues until terminated by either party with [Number] days written notice.

10. SIGNATURES
Client Signature: __________________________
Date: ___________________________________

Virtual Assistant Signature: _________________
Date: ___________________________________

Example

VIRTUAL ASSISTANT SERVICES CONTRACT

Date: February 1, 2027

Client:
Name: Northline Coaching LLC

Virtual Assistant:
Name: Remote Desk Partners

Services:
Inbox sorting, calendar management, client intake forms, CRM updates, and weekly scheduling support.

Service Hours:
20 hours per month, Monday through Friday, Eastern Time.

Payment Terms:
Monthly retainer of $900 due on the 1st of each month.
Additional hours billed at $45/hour.

Security:
Client will provide access through a password manager and limited account permissions.

Client Signature: Rachel Bennett
Date: February 1, 2027

Virtual Assistant Signature: Jordan Miles
Date: February 1, 2027

Frequently Asked Questions

What is a virtual assistant services contract?

It is an agreement that defines remote administrative services, payment terms, hours, confidentiality, and task management expectations.

Should a virtual assistant contract include confidentiality terms?

Yes, virtual assistants often access sensitive emails, calendars, client data, and business information, so confidentiality terms are important.

Can a virtual assistant work on a monthly retainer?

Yes, many virtual assistants use monthly retainers that include a set number of service hours.

Who pays for software used by a virtual assistant?

The contract should specify whether software, subscriptions, and tools are paid by the client or the assistant.

How should task requests be submitted?

Task requests should be submitted through an agreed method such as email, a project management tool, or a shared task list.

Virtual Assistant Services Contract Template

When To Use

Template

Example

Frequently Asked Questions

What is a virtual assistant services contract?

Should a virtual assistant contract include confidentiality terms?

Can a virtual assistant work on a monthly retainer?

Who pays for software used by a virtual assistant?

How should task requests be submitted?

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